Notre cacao vous intéresse, mais vous ne savez pas quoi choisir?
Do you want to create a chocolate masterpiece? Please contact us by phone +372 5886 0577 or e-mail tsg@comagro.ee and we will help you to make the best choice in terms of taste, aroma and price to create an author’s product.
Combien coûte le cacao?
Prices for standard retail orders are available directly in our online shop. Don’t hesitate to get in touch with us by phone at +372 5886 0577 or e-mail tsg@comagro.ee for up-to-date information on prices and availability in stock.
Quelle est la quantité minimum de commande?
– MOQ for cocoa beans – 1 bag per variety.
– MOQ for cocoa mass and cocoa products – 1 kg of one variety.
Comment obtenir des échantillons?
Since our minimum order quantity for chocolate masses and cocoa products is just 1 kg, you can easily sample them by purchasing a 1 kg package directly through our online shop.
For cocoa bean samples, please contact us by phone at +372 5886 0577 or by e-mail at tsg@comagro.ee to arrange the details and pricing.
The following information is required to send cocoa bean samples:
– recipient’s full name
– delivery address
– contact person and phone number
Please note that cocoa beans are phytosanitary goods, so you need to understand the requirements of local legislation in order to receive phytosanitary consignments. If the provision of phytosanitary certificates or other quarantine documents is required, then this information must be provided in advance when placing an order for samples.
Comment passer une commande?
Placing an order is very easy. You can order directly through our website or contact us for large wholesale shipments.
For standard orders (up to 20 kg): > You can easily browse our Chocolate Masses and Cocoa Products, add them to your cart, and complete your purchase securely in our online shop.
For bulk wholesale orders (over 20 kg, pallets, and raw Cocoa Beans) – these are processed as commercial shipments. To place an inquiry:
1. Provide the variety of the cocoa and the volume kg/bags you are interested in.
2. Provide the address where you would like to receive your order.
Les commandes peuvent être envoyées à l'e-mail tsg@comagro.ee
You can call +372 5886 0577 and our manager will take your order.
Si vous avez besoin de conseils, nous sommes prêts à vous aider à faire le bon choix.
Comment obtenir une facture de paiement?
For standard purchases made through our online shop, your receipt and order confirmation will be generated automatically at checkout.
For large wholesale orders, commercial pallet shipments, or raw cocoa beans, we will issue a direct B2B invoice. To request this, please send the following information to e-mail tsg@comagro.ee:
– Buyer’s name/company name
– Registration address
– VAT registration number
How will my order be delivered?
Online Webshop Orders (Up to 20 kg): Orders placed and paid for directly on our website are processed immediately. Deliveries within Estonia are sent via Smartpost parcel lockers. For international deliveries, you can choose between a convenient parcel locker or door-to-door courier service.
Wholesale & Commercial Orders (Over 20 kg): Large commercial shipments, cocoa beans, and 25 kg factory bags are shipped on pallets via a transport company directly to your address. Your order will be formed and prepared for shipment within one working day from the date funds are received in our account.
For all orders: As soon as your cocoa leaves our warehouse, you will receive a notification with a tracking number so you can monitor your delivery.
How are the products packaged?
To ensure the highest quality during transit, we use specific packaging based on your order size:
- Small Orders (under 5 kg): Chocolate masses, cocoa paste, and cocoa butter are shipped in convenient 1 kg briquettes. Cocoa powder is shipped in 1 kg bags.
- Medium Orders (5 kg to 20 kg): Shipped in secure transport boxes. If you order standard factory packaging (e.g., a 15 kg carton of cocoa paste ), it will ship in its original box.
- Large Wholesale Orders: Shipped in 25 kg multi-layer kraft paper bags or large bulk boxes on pallets.
Are there any shipping restrictions?
Yes. Raw cocoa beans and standard 25 kg factory kraft paper bags cannot be shipped via parcel lockers. Kraft paper bags do not ensure the safety of the product during multi-transport and transshipment. These items are always processed as commercial deliveries and shipped safely on a pallet via a transport company.
How should I store my cocoa products?
Products should be stored at an ambient temperature of 18–22°C with a relative humidity of 50–60%. The storage hold must be dry, have air circulation, and be free of pests or strong odors.
- Shelf Life for Chocolate Masses: 1 year under proper storage conditions.
- Shelf Life for Cocoa Paste, Butter & Powder: 24 months after the production date under proper storage conditions.
Which products can I buy online?
Our online shop is exclusively for purchasing Chocolate Masses and Cocoa Products (Cocoa Paste, Cocoa Butter, and Cocoa Powder) in quantities up to 20 kg.
Raw Cocoa Beans are strictly sold wholesale and offline. To purchase cocoa beans, please contact us directly at tsg@comagro.ee to arrange a commercial shipment.
Do you offer standard factory packaging?
Yes. If you prefer to order in bulk rather than our 1 kg retail briquettes or bags, we offer the following standard factory packaging:
- Cocoa Paste: 15.0 kg carton box
- Cocoa Butter: 20.0 kg carton box
- Cocoa Powder: 25.0 kg multi-layer kraft paper bag
- Cocoa Beans: 50.0 kg GrainPro bag